Nights Bilingual Road Maintenance Coordinator

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost-effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00. Job Description Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs Provide follow up to ensure problems have been handled in a timely manner Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00 Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization Minimum Qualifications: High school diploma or GED equivalent with up to 1 year of related experience and/or training OR equivalent combination of education and experience Preferred Qualifications: Automotive and/or diesel mechanic knowledge Ability to adapt to a dynamic work environment and shifting priorities and directives Ability to effectively transmit, receive, and accurately interpret ideas through various mediums Ability to process information with high levels of accuracy Ability to establish and maintain effective relationships with personnel, customers and vendors Ability to use time and resources efficiently and effectively Ability to work both individually and as a team Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.) Ability to meet or exceed customer needs and expectations to provide excellent service Details: Advanced English proficiency required Salary: $16,024 MXN per month Available Shifts: Shift 1: Sunday to Tuesday, 5:00 PM – 5:00 AM; Wednesday, 5:00 PM – 11:00 PM Shift 2: Thursday to Saturday, 5:00 PM – 5:00 AM; Wednesday, 11:00 PM – 5:00 AM By proceeding with your application, you acknowledge you have reviewed and consent to the processing and transfer of your personal data under the terms provided in the linked Hunt Mexicana, S.A. de C.V.'s Privacy Policy: AVISO DE . Este puesto es con Hunt Mexicana, S.A. de C.V

Creado: Jue, 01 de Ene de 1970