Senior Manager, Quality Assurance

Country: MexicoLocation: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico Industry: Manufacturing / Metalworking Work schedule: 7:00 AM - 4:00 PM, Mon - Fri Job Profile: People Manager, will lead a team. BUILD A CAREER WITH CONFIDENCE! Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. ABOUT THE ROLE We are excited to announcethree openingsfor experiencedQuality Assurance Managersto lead key operational initiatives within our organization. These roles will be instrumental in driving continuous improvement, ensuring compliance with industry standards, and implementing Lean Manufacturing principles. Each manager will play a critical role in shaping our tactical and operational plans to enhance product and process quality, supplier development, and customer satisfaction. KEY RESPONSIBILITIES Lead the execution of ourCarrier Excellence Operating System , aiming for Gold-level achievement and world-class maturity inZero Escape Assessment , while maintainingISO 9001 certification . Ensure compliance withcontrol plansfor all manufactured products, continuously improving key quality indicators includingEscapes, COPQ, Scrap, FPY, and SPPM . Addresscustomer feedbackeffectively throughSafe Launch and Fast Response processes , ensuring timely resolution of findings across departments while enhancing customer satisfaction. Drive supplier development and compliance with theSupplier Quality Manual , fostering a network of high-performing suppliers. Implement theProcess Certification programacross internal and supplier processes to reinforce quality and consistency. Spearhead the application ofLean Manufacturing principles , supporting Kaizen and lean events in manufacturing and administrative functions. Mentor and develop employees inCarrier Excellence Operating Systemand quality control processes, fostering a culture of continuous improvement. REQUIREMENTS & QUALIFICATIONS ✅Education:Bachelor's degree in Engineering or a related field. ✅Experience:Minimum of 5 years in a management role within Quality Assurance. ✅Industry Expertise:At least 5 years in the manufacturing sector, including supplier management, process control, launches, and warranty management. ✅Skills: Hard Skills:APQP, Quality Management Systems, Core Tools (FMEA, SPC), OPEX Certification (desirable), Black Belt (desirable). Soft Skills:Change management, analytical thinking, effective communication, negotiation, dynamic leadership. ✅Technical Proficiency:Advanced computer skills. ✅Language:Fluent English proficiency (written & spoken). ✅Regulatory Knowledge:Strong understanding of ISO 9001 standards and quality regulations. BENEFITS We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. Have peace of mind and body with our health insurance. Drive forward your career through professional development opportunities. OUR COMMITMENT TO YOU! Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Creado: Jue, 01 de Ene de 1970