Global Benefits Analyst

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion. The Global Benefits Analyst will leverage a solid understanding and knowledge of Human Resources (HR) policies, procedures, and processes to contribute to the provision of world-class employee experience in the day-to-day operations of benefits programs; including, but not limited to, medical, dental, vision, life insurance, spending/reimbursement accounts, retirement plans, and global time off/leaves. This role will collaborate with internal stakeholders, such as total rewards, HR operations and HR Information Systems (HRIS) teams, Payroll, Talent Acquisition, Talent Management and other colleagues. Duties • Own all benefits administration for assigned countries including, but not limited to, enrollment, vendor portal administration, payroll reporting, and employee experience. • Work closely with other Benefits Operations Analysts to provide support with other country projects and administration as needed. • Work closely with Global Benefits COE to implement changes to benefits and time away programs. • Conduct benefits onboarding sessions for new joiners. • Assist in the administration of all benefits including, but not limited to, medical, dental, vision, voluntary benefits, and retirement. • Assist in the administration global time away and leave programs. • Act as a liaison between outside administrators, vendors, and customers including, but not limited to, third party administrators, HR, payroll, employees, retirees, insurance carriers, and voluntary benefit providers, to ensure timely resolution of eligibility and claim disputes, as well as effective administration of company plans. • Analyze current benefit administration processes and suggest improvements to enhance the overall employee and administrative experience. • Assist in documenting and maintaining administrative procedures for assigned benefits processes. Identify gaps and implement process improvements. • Conduct periodic audits to ensure plans are being administered appropriately and in line with local legislation and compliance requirements. Minimum Qualifications • Bachelor’s degree in Business Administration, Human Resources Management, or related field; or 4+ years of HR experience in lieu of degree. • 3+ years of benefits administration experience; including, but not limited to, the processes, reporting, communication, and support related to benefit plans; including, but not limited to, health, group life, disability, and retirement. • Professional working knowledge of local regulations and statutory obligations. • Proficient in Microsoft Office; including Excel and PowerPoint. • Excellent English verbal and written communication skills. • Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Preferred Qualifications • Professional working knowledge of international benefit and time away regulations. • Track record of working in a global organization. • Fluent in German, French, or another European language. • Professional working knowledge of Human Capital Management System (HCMS); including Workday, Benefits Administration module, or similar HCMS system. • Demonstrated ability to handle sensitive situations. • Strong customer service orientation with advanced service delivery skills. Work Modality: Hybrid. (Del. Azcapotzalco C.P. 02230, México D.F.) We offer: Life insurance. Major Medical Expenses Insurance Minor Medical Expense Insurance. Savings Fund Food vouchers 30 days’ Xmas bonus 12 days of vacation in the first year.

Creado: Jue, 01 de Ene de 1970