Data-Driven Operations Specialist

Operations Specialist - Data Insights This is a remote position that involves driving business outcomes through data-driven insights. Job Description: Develop and maintain reports, dashboards, and data models to improve visibility and understanding of operations team performance. Monitor key performance indicators (KPIs) on a regular basis, support in defining improvement/action plans, follow-up and lead the successful implementation of the action plan. Design and implement technology-driven solutions and automation to optimize workflows, reduce inefficiencies, and improve overall performance of the operations team. Act as a bridge between data and strategy, transforming complex datasets into actionable insights to support leadership in achieving operational goals. Partner with cross-functional teams to identify opportunities for operational improvements and develop scalable solutions aligned with business objectives. Maintain and improve data accuracy, integrity, and accessibility within operational systems. Required Skills and Qualifications: Availability to work Pacific Time hours (7am - 4 pm). 4+ years of experience in management consulting or in Project Management, Operations, Logistics, Strategy. Fully remote - ability to work autonomously and with little direction. Ability to communicate (writing, speaking, reading listening) in English over zoom and over the phone. Ability to handle SQL, Tableau, Advanced Excel, Advanced Google Sheets, Python. Strong collaboration with Business Operations team members, developing junior talent and elevating manager of the team. Full autonomy on data modelling, data flow design, reporting and dashboard creation. Go-getter attitude: you love to solve problems, from ideation to implementation. Strong project management skills to orchestrate cross-company projects. Conduct weekly reviews of the operations KPIs and own the improvement plan. Push other stakeholders to achieve those improvements. Benefits: Remote work environment with flexibility to work from anywhere. Opportunity to work with a dynamic and growing organization. Professional development opportunities to enhance skills and career growth. Others: Develop reports, dashboards, data models and processes to improve the visibility and understanding of the operations team performance. Monitor the main KPIs on a regular basis, support in the definition of improvement/action plans, follow-up and lead the successful implementation of the action plan. Design and implement tech-driven solutions and automation to optimize workflows, reduce inefficiencies, and improve the overall performance of the operations team. Act as a bridge between data and strategy, transforming complex datasets into actionable insights to support leadership in achieving operational goals. Partner with cross-functional teams to identify opportunities for operational improvements and develop scalable solutions aligned with business objectives. Maintain and improve data accuracy, integrity, and accessibility within operational systems.

Creado: Jue, 01 de Ene de 1970