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beBeeCustomer - Tenochtitlán, Veracruz-Llave

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Descripción del trabajo

At PepsiCo, we're looking for a talented Customer Support Analyst to join our team. As a key member of our support staff, you'll play a critical role in ensuring seamless order processing and exceptional customer service for North America. Key Responsibilities: Manage day-to-day order processing, including order confirmation, cleansing, and management of ICRs/Filters Deliver gold-standard customer communications, including managing adds/cuts, missing order notifications, and off-template orders Confirm order completion and ensure site performance metrics are maintained through standard processes and best practices Requirements: Advanced English language skills for daily communication with native speakers Intermediate Excel knowledge (data entry, editing, formulas, pivot tables) 6-12 months of experience with administrative tasks (document filing and organization, purchase order or invoice management, customer support) Availability to work 5 days a week, 8 hours per day, with flexibility to adjust your schedule to balance personal and work life What We Offer: Opportunities for learning and development through various programs Access to internal digital platforms promoting self-learning Development programs tailored to leadership skills Specialized training for the role Recognition programs celebrating success, seniority, behavior, leadership, moments of life, and more Financial wellness programs supporting personal goals at all stages of life A flexible program allowing you to adapt your working day to your lifestyle Benefits for family members, including Wellness Line, Agreements and Discounts, Scholarship programs for children, Aid Plans for different life moments, and more We value diversity and are an equal opportunity employer. We respect and appreciate the contributions of all employees and strive to create a culture where everyone feels welcome and valued.

Creado: Jue, 01 de Ene de 1970

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