Order Entry, Customer Service

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils Learn more about us as a workplace r s UPM Adhesive Materials ( formerly UPM Raflatac Mexico) is looking for a Customer Service located in Sentura , Tlalnepantla. Greetings from your future manager I'm excited to welcome a new Order Entry to our industry leading team. We enjoy working together in a fast-paced yet flexible work environment. In this role, you will be challenged with managing a dynamic customer base within a global supply chain with opportunities to build your network both domestically and internationally. - Zaret Saham Fragoso Macias, Data Entry Supervisor. What you will do Entering in orders from all customer segments as set by KPIs Correcting all failed E-biz orders daily Completing cases – Enter purchase order numbers by system Rafgo following the customer notes Who you are You possess a task-oriented approach that enables you to manage assignments effectively You can manage time effectively You respond effectively to novel situations You are focused on efficiency and continuous improvement, and capable of identifying and designing effective workflows and procedures to enhance productivity You are detail-oriented with a meticulous focus on accuracy You have interest in personal and professional development beyond the current role You are willing to learn systems and processes knowledge You have advanced level of spoken and written English and Spanish This is what we offer to you A meaningful job – We have an inspiring purpose 'UPM – we renew the everyday. Our work is impactful and transformative . A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees. Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth. Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves. Learn about our Rewarding and our Ways of working . Additional information Location: Sentura , Tlalnepantla. Contract type: Full-time, with probationary contract (3 months). This position is offered as a direct hire. If you are interested in this job offer, please submit your application via Apply button by September 12 , 2025 . For support with submitting your application, please contact our HR Service Center at or tel At UPM we are committed to Non-Discrimination and Diversity & Inclusion. UPM Adhesive Materials ( formerly UPM Raflatac ) is a leader in sustainable labelling through our innovative labelstock materials and services. We offer high-quality paper and film labels for branding and promotions, information labels and labels with functionality. We operate a global network of factories, distribution terminals and sales offices. Read more: Follow us on LinkedIn | Facebook | YouTube | Instagram | X | UPM #materialsolutions #WeRenewTheEveryday LI-DNP

Creado: Jue, 01 de Ene de 1970