CRM Support Staff

CRM Support Staff wanted for Air Design USA Online Store Air Design, a global leader in Vehicle Personalization within the Automotive OEM and Aftermarket Industry, is looking for a dedicated CRM & Marketing Professional to manage customer relationships for our Air Design USA Online Store. This is a full-time, in-person position at Air Design's Headquarters in Gustavo Baz 43, Estado de México. We highly recommend applicants live near Naucalpan, Tlalnepantla, or other nearby northwest CDMX areas. We're seeking a highly motivated individual with a passion for customer engagement. As the person responsible for online customer relationships, you will work closely with the marketing team to develop and execute strategies that nurture customer engagement, drive sales, and strengthen our online presence. Key Qualifications and Responsibilities: Exceptional English Proficiency: You must have outstanding written and verbal English communication skills. We welcome English speakers of any nationality currently residing in Mexico to apply. Customer Service Excellence: A deep commitment to providing exceptional customer service is crucial. You'll be responsible for ensuring positive customer interactions and resolving inquiries efficiently. Ability to work with marketing teams: As the person responsible for managing relationships with end users through Air Design’s online stores, you will collaborate with the marketing team in the development of digital marketing campaigns. Data Management & Analysis: Proficiency in Microsoft Excel is essential for data analysis and reporting. You should also have significant experience managing databases within CRM suites, with a preference for experience using the Zoho CRM Suite . This includes data entry, data cleansing, segmentation, and reporting on CRM metrics. Educational Background: A Bachelor's Degree is preferred. E-commerce Understanding: While not explicitly required, a basic understanding of e-commerce operations and online retail environments would be beneficial. For more information about our company, please visit

Creado: Jue, 01 de Ene de 1970