Field Service Technician

The Field Service Technician I (FST) is an entry-level role responsible for supporting installation, maintenance, and repair of TARGAN systems under the guidance of senior technicians and Regional Service Managers. This role focuses on developing foundational technical skills, learning standard service procedures, and building the ability to troubleshoot and support equipment in the field. The FST is expected to actively learn, follow established processes, and progressively develop the skills required to become an independent Field Service Technician. Candidate must be fluent in Spanish and English, and comfortable with providing remote support when not physically on-site. Remote support is required for this role, once the machine is installed and stable. Please note, applicants cannot own birds. Key Job Responsibilities: Technical Support & Learning Assist with installation, maintenance, and repair of TARGAN systems. Support Senior and Intermediate FSTs during service visits. Learn and follow standard troubleshooting procedures. Develop understanding of mechanical, electrical, and system operations. Preventive Maintenance Support Assist in performing preventive maintenance tasks. Learn how to identify basic wear and system issues. Follow PM checklists and procedures as directed. Service Execution Support service activities to ensure machines are operating correctly. Perform basic troubleshooting tasks with guidance. Escalate issues appropriately when beyond current skill level. Customer Interaction Maintain a professional and respectful presence at customer sites. Observe and learn effective customer communication from senior team members. SRO Documentation Assist in completing Service Request Orders (SROs). Learn proper documentation standards and expectations. Ensure accurate recording of work performed when assigned. Collaboration & Development Work closely with Senior and Intermediate technicians to build skills. Participate in all assigned training programs. Demonstrate continuous improvement and willingness to learn. Operational Responsibilities Maintain tools and equipment. Follow all safety procedures and company policies. Participate in travel and support schedules as required. Education & Skills Requirements: Fluent in Spanish and English Basic mechanical and electrical aptitude Willingness to learn and develop technical skills Strong work ethic and reliability Good communication skills Ability to follow instructions and processes Intermediate computer skills Associate degree in Electronics, Industrial Systems, Electrical Controls, or related field preferred Equivalent experience or technical training may be considered 0–2 years of technical or field service experience Entry-level candidates with strong mechanical aptitude encouraged Must have a valid driver's license and a clean driving record Working Conditions: Work primarily performed in commercial poultry hatcheries, beginning at ~5am, with operations running 6 days per week, including holidays that fall on production days Exposure to heat, humidity and varying environmental conditions Travel up to 20% On-call availability for emergency service support

Creado: Jue, 01 de Ene de 1970