Support Specialist

We are seeking a detail-oriented and reliable support specialist to assist with managing and processing communications related to compensation cases. About the Role: Key Responsibilities: Receive and process daily communications (via fax or email) from therapy providers, including evaluation notes, daily notes, and attendance updates. Review documents, identify relevant information, and categorize them accurately within our system. Upload documents into the system to ensure the team has access to accurate and up-to-date information. Maintain an organized workflow to avoid backlogs and ensure timely document processing. Communicate effectively with the team to clarify any document discrepancies or challenges. Adhere to established guidelines for document management and confidentiality. Assist with ongoing process improvements to increase efficiency in document handling and categorization. Requirements: Experience: Previous experience in administrative or support roles within healthcare, preferably with exposure to workers' compensation cases. Language Proficiency: Upper intermediate or higher level of English (both written and reading comprehension), as this role involves significant written communication. Attention to Detail: Ability to identify and accurately categorize documents, ensuring correct information is processed and entered into the system. Communication Skills: Strong written communication skills, with the ability to understand and interpret medical or therapy-related documents. What We Offer: The successful candidate will work closely with our team to ensure the timely processing of daily communications from therapy providers.

Creado: Jue, 01 de Ene de 1970